CONTACT:

CELIA COUTURE SPEAKS AT CUPA
Helping University HR Professionals Integrate 360 Degree Feedback

Tewksbury, MA, April 27, 2004 – CC Consulting has been selected by the College and University Professional Association for Human Resources (CUPA-HR) to deliver a case study at the 2005 CUPA-HR Regional Conference to be held in Boston May 1-4. The case study will be delivered in conjunction with Amy Barnes, Director of HR from Colgate University. CC Consulting has worked with Colgate University over the past year to introduce a new type of assessment process for University staff. The project focused on implementing a 360-degree evaluation tool and unique performance management process that is utilized with all University Staff reporting to the President. The program was initiated by University President Rebecca Chopp. States Chopp “Learning new ways of doing things and becoming a stronger leader is important to the meaningfulness of a position and certainly should be the mantra of leaders in an educational institution.”

CC Consulting initially structured a pilot program in April 2004. As a result of positive feedback on, and support for, the process the 360 degree evaluation was rolled out to all university personnel.

The session delivered by Couture and Amy Barnes to college and university HR leaders will be introduced to demonstrate how Colgate University’s senior staff embraced a Performance Management System and 360/multi-rater feedback to improve the leadership, teaming and management skills of its staff. By introducing a confidential feedback tool to the university, Colgate’s leaders were able to focus on development areas that better align with the mission and vision of the university. This process driven system helped the staff support key strategic objectives and provided confidential feedback leading to stronger leadership.

In addition a train-the-trainer session was developed for the Director of HR. This created an on-site resource for university staff members to facilitate feedback session and analyze reports.

Participants will learn how HR partnered with CC Consulting to develop a performance and development planning process using multi-rater feedback which included:

• The Performance Management Model
• Mission/Vision setting
• Job Description
• Core Competency Models
• Leadership Development Models (behaviors)
• Multi-rater Feedback
• Coaching
• Development
• Performance Evaluation

About CUPA-HR

Founded in 1946, CUPA-HR serves more than 6,500 human resource (HR) administrators at nearly 1,600 colleges and universities as well as others interested in the advancement of human resources in higher education, including students and HR service providers. The group is committed to promoting the effective management and development of human resources in higher education.