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Celia Couture is the president and found of CC Consulting, LLC a leadership development and business management firm.

 

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Delivering the Difficult Message to the Boss

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One of the most difficult challenges I face as a consultant is helping employees deliver difficult messages.  The task becomes even more difficult when employees are faced with the challenge of helping the boss see that there are problems with "favorite" employees impacting the rest of the organization. 

Like the Wizard of Oz who hides behind a curtain pretending to be something that he's not, employees have to realize that bosses are simply people with a different title.  Organizations can become paralized by fear and retribution, but in the long run the entire organization may suffer if employees are not willing to help the boss see what they see. 

Have you ever wondered what would happen if you did approach the boss with the truth?  You might be surprised by the reaction.  It is unfortunate that employees are under the delusion that the boss, like the Wizard of OZ is "all-knowing" and "all-powerful."  Are you going to go merrily down the yellow, brick road or are you going to stop and help the Wizard.  Values and behaviors drive how employees react to your leadership style...be the kind of leader who demonstrates support of a candid and open environment.   

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